Career Profile

Dynamic and results-driven Software Engineering Manager with over 8 years of experience leading high-performing engineering teams to build and scale mission-critical applications. Proven expertise in driving the development of complex, revenue-generating products, including a Provider Profile Pages app serving 8M+ monthly users and generating over $88M in annual revenue. Skilled in overseeing full-stack development with a strong foundation in C#, GraphQL, Next.js, and AWS, with particular expertise in accessibility engineering and inclusive design practices.

Passionate about fostering a culture of technical excellence, continuous improvement, and mentorship, with a track record of empowering teams to deliver innovative solutions at scale. Champion of web accessibility standards (WCAG 2.1 AAA compliance) and inclusive design, ensuring applications serve users of all abilities. Experienced in collaborating with cross-functional teams, aligning engineering efforts with business objectives, and optimizing system performance to ensure reliability and user satisfaction. Adept at managing diverse teams, mentoring engineers, and driving the adoption of modern engineering practices like CI/CD, automated testing, and comprehensive accessibility implementation.

Key Highlights

  • Led two engineering teams (10 members) in building and scaling a high-traffic application with significant revenue impact.
  • Expertise in cloud infrastructure management using AWS, with a focus on performance, scalability, and cost efficiency.
  • Delivered measurable performance improvements, including faster load times, optimized search capabilities, and reduced query times.
  • Champion of web accessibility and inclusive design, implementing WCAG 2.1 AAA compliant solutions with comprehensive keyboard navigation, screen reader optimization, and assistive technology support.
  • Strong cross-functional collaborator with a proven ability to align technical work with business goals and deliver impactful results.

Experience

Software Engineering Manager

RVO Health - Healthgrades.com - Denver, CO

2023 - Present

  • Manage and lead two engineering teams (10 members) responsible for the Provider Profile Pages app, which drives over $88M in annual revenue and serves 8M+ monthly visitors.
  • Oversee the end-to-end development of both backend and frontend, utilizing C#, GraphQL, and OpenSearch for a highly scalable backend, while ensuring a fast, responsive frontend using Next.js, React, and TypeScript.
  • Champion web accessibility excellence, implementing comprehensive WCAG 2.1 AAA compliance including semantic HTML, ARIA landmarks, keyboard navigation, screen reader optimization, and assistive technology support across all applications.
  • Architect and deploy advanced accessibility features including skip links, focus management, motion sensitivity support, and high contrast mode compatibility, ensuring inclusive user experiences for users of all abilities.
  • Guide the architectural decisions, optimizing infrastructure on AWS to handle high traffic and ensure reliability and scalability.
  • Drive performance improvements, including reducing query times and improving user experience through optimized search and data retrieval.
  • Lead all aspects of team management, including hiring, mentoring, performance reviews, and fostering a culture of continuous improvement and technical excellence.
  • Collaborate cross-functionally with product, design, and marketing teams to ensure alignment between business goals and engineering execution, delivering impactful results.
  • Spearhead adoption of CI/CD practices, automated testing, and monitoring, reducing release cycles and enhancing product stability.

Senior Software Engineer

RVO Health - Healthgrades.com - Denver, CO

2020 - 2023

  • Maintained and enhanced microservices architecture for online appointment scheduling, integrating with external EHR systems (e.g., Epic, Athena).
  • Designed and optimized a GraphQL service to aggregate enterprise data for provider profile frontends.
  • Built a distributed ETL pipeline leveraging Redis, Elasticsearch, and Amazon SQS to support data processing at scale.
  • Developed and maintained backend services powering healthcare provider profiles and patient-facing search tools.

IT Business Relationship Manager

Wyndham Destinations - Las Vegas, NV

2017 - 2020

  • Led integration track for a $40M enterprise system replacement, coordinating across multiple departments.
  • Acted as strategic liaison between IT and business units, aligning technology with operational goals.
  • Co-developed multi-year business capability roadmaps with enterprise architects and senior stakeholders.
  • Guided business leaders on effective communication of IT needs to drive digital transformation.
  • Collaborated with change management teams to ensure successful adoption of new systems and processes.

.NET Engineer II

Wyndham Destinations - Las Vegas, NV

2012 - 2017

  • Partnered with business units to prioritize development efforts aligned with operational objectives.
  • Delivered project status updates and roadmap insights to senior leadership on a regular basis.
  • Architected and led development of a company-wide PII compliance solution.
  • Directed end-to-end rebuild of the contract onboarding application, improving system reliability.
  • Mentored junior developers in modern development tools, practices, and SDLC principles.

Information Technology Director

Answer Plus Inc. - Las Vegas, NV

2008 - 2012

  • Ensured 24/7 system reliability for a high-volume call center through proactive infrastructure management.
  • Developed custom automation tools to reduce manual workloads and increase efficiency.
  • Provided technical support across a wide range of hardware and software systems.
  • Maintained critical business technologies including databases, internal applications, and company website.

Education

Bachelor of Science in Software Application Development

ITT Technical Institute

2008 - 2011

Bachelor of Science in Computer Networking Systems

ITT Technical Institute

2006 - 2008